Vitamin D Video Reference Guide

Problems activating my license

When you purchase Vitamin D Video or an upgrade to Vitamin D Video Basic or Pro Editions, Vitamin D sends a license file attached to an email (not a license key that you type in to an installer).

If you did not receive a license file, check your spam filter for a message from Vitamin D.
If you cannot find your license file, search your computer for a file that ends with the ".lic" file type.
If you are using Gmail and Internet Explorer, the file may be downloaded as a compressed .zip file. If so, right-click on the zip file and select the "Extract All" option. Then you should see it when you click "Activate License...."
We have also received a report of a license file being corrupted when using Gmail and Internet Explorer. In that instance, taking the same steps with a different browser solved the problem.
If you have a problem with your license file or need to have another license file sent to you, please contact support@vitamindinc.com.